Medivet 24 Hour Shrewsbury

A REVIEW ON MEDIVET IN SHREWSBURY I visited Medivet emergency service after it was obvious that my cat had been hit by a car and had broken both his back legs. If I had read the reviews on Google beforehand I wouldn't have bothered but my Vets direct me to Medivet if it's out of office emergency. Before I got there you could tell by sight that his back legs were severe. After the vet checked him he confirmed that he had broken/damaged both legs and only gave me 2 options, one was for us to pay a £1000 to keep him in, give him antibiotics, pain relief, fluids etc. and transfer him to my vets the following morning or to pay £239.85 for the consultation (£150) and Injections (antibiotics, pain relief and sedative) and to take him home and then take him to our vets ourself the following morning. This was the only 2 options I was given. There was no suggestion on x-ray or scans (just when I take him to my own vets the following morning, not an offer for him to do any) or whether the injury was beyond repair and would need to be put to sleep, which to me looked like the case as his legs were that bad. When we decided to go for the option to take him home we were told that it seemed like the best option as there is nothing they would differently him being admitted to him being at home. I didn't think he would make it through the night as he was that unwell, however felt a little optimistic after the consultation. When visiting my vets in the morning they did the same assessment as the vet at Medivet and explained that because of how bad the fractures etc were the kindest option would be to have Simba put to sleep. There was no need for x-ray etc. When I wrote to Medivet to explain that I was disappointed with the vets consultation and that my poor cat suffered longer than what was necessary. I received a response to say that the vet had put in the case notes that options of x-ray were given and a discussion about putting Simba to sleep was also discussed. This has angered me as this is false! This was never an option and if I had known the severity of his injury I would not have made him suffer until the next day. I felt the vet just wanted us in and out and to pay. There was definitely not a discussion had like he states in his notes and therefore I am not only grieving our loss of our beautiful boy but also left feeling like we are defending ourselves for things that were not discussed or said. It was a waste of £150 consultation fee and only happy to have paid for the pain relief he was given, but I could have said about his back legs being broken etc. without paying £150 to be told that. Please use other vets

I visited Medivet emergency service after it was obvious that my cat had been hit by a car and had broken both his back legs. If I had read the reviews beforehand I wouldn't have bothered by my Vets direct me to Medivet if it's out of office emergency. When I got there you could tell from my cats back legs that they were severe. After the vet checked him he confirmed that he had broken both and only gave me 2 options, one was for us to pay a £1000 to keep him in, give him antibiotics, pain relief, fluids etc. and transfer him to my vets the following morning or to pay £239.85 for the consultation (£150) and Injections (antibiotics, pain relief and sedative) and to take him home and then take him to our vets ourself the following morning. This was the only 2 options I was given. There was no suggestion on x-ray or scans or whether the injury was beyond repair which to me looked like the case as his legs were that bad. When we decided to go for the option to take him home we were told that it seemed like the best option as there is nothing they would differently him being admitted to him being at home. I didn't think he would make it through the night as he was that unwell, however felt a little optimistic after the consultation. When visiting my vets in the morning they did the same assessment as the vet at Medivet and explained that because of how bad the fractures etc were the kindest option would be to have Simba put to sleep. There was no need for x-ray etc. When I wrote to Medivet to explain that I was disappointed with the vets consultation and that my poor cat suffered longer than what was necessary. I received a response to say that the vet had put in the case notes that options of x-ray were given and a discussion about putting our cat to sleep was also discussed. This has angered me as this is false! This was never an option and if I had known the severity of his injury I would not have made him suffer until the next day. I felt the vet just wanted us in and out and to pay. There was definitely not discussion had like he states him his notes and therefore I am not only grieving our loss of our beautiful boy but also left feeling like we are defending ourselves for things that were not discussed or said. It was a waste of £150 consultation fee and only happy to have paid for the pain relief he was given, but I could have said about his back legs being broken etc. without paying £150 to be told that. Please use other vets and don't get ripped off.

Absolutely awful. All about the money and £876 just to administer fluids and alsorts of extras on the bill that they had not done...charging me for the 2nd day whilst in the same breath saying he won't make it through the (first) night. Its not the first time Ive lost a loved one at this vets either. I have found a 24hr vet just outside Shrewsbury now and will take my business there. Much better. STEER WELL CLEAR OF THESE RIP OFF MERCHANTS.

Staff always friendly helpful and caring

Visit to Medivet Shrewsbury last night after our 8 month old Bedlington Lurcher had eaten an Eccles Cake (Highly Toxic) Dealt with by vet and receptionist extremely quickly and efficiently. 5 Star service however extremely expensive. Thanks vey much for Dougies care.

Thank you so much for the excellent overnight care of our mini dachshund Lily when she was diagnosed with and treated for caffeine poisoning after eating tea bags 😢 I’m so pleased to say she is recovering well 🥰

This is not serious company. I’m Coming with healthy dog for free puppy check sugest after the register in website "medivet". Then I have to pay £53 for completely nothing Ridiculus. This is something wrong. I’m just losing my time and losing my money. I wasn’t many time on similar place and I never see something like that. I will say stay away.

. Very happy with advice, treatment and continuity of care for Toffee.

Lovely friendly staff, saw Beatrice who was wonderful with my kitten very kind and explained everything clearly. Lovely man on respetion that took my call.