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Free first consultation for new clients, quote 'freefirstconsult' when booking
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Details
Free practice car park, Disabled parking
Disabled parking, Step-free access
Unused medications
Please bring back any unused medications for safe disposal. To find out why this is important, click here.
Opening Hours
Out of hours practice
171 Lower Richmond Road, Mortlake, Richmond, SW14 7HX
Out of hours consult fee £149. No charge for assessment by phone.
Meet the team
Helga Matthews
Practice Manager
View bio
Our Prices
| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £54.0 | £48.6 |
| New puppy first appointment** | Free | Free |
| Annual vaccination booster | £63.0 | Included |
| Annual vaccination booster incl. Kennel Cough | £93.0 | Included |
| Vaccination puppy course 1st + 2nd | £95.0 | Included |
| Vaccination puppy course 1st + 2nd + 3rd*** | £124.0 | Included |
| Castration (procedure only fee) | from £244 | from £219.6 |
| Spay (procedure only fee) | from £301 | from £270.9 |
| Medivet Healthcare Plan | from £16.5 | Save £353** a year |
*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £54.0 | £48.6 |
| New kitten first appointment** | Free | Free |
| Annual vaccination booster | £65.0 | Included |
| Vaccination kitten course 1st + 2nd | £95.0 | Included |
| Vaccination kitten course 1st + 2nd + 3rd*** | £124.0 | Included |
| Castration (procedure only fee) | £98.0 | £88.2 |
| Spay (procedure only fee) | £129.0 | £116.1 |
| Medivet Healthcare Plan | £14.50 | Save £181** a year |
*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;Featured Services
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Reviews
Sep 8, 2025
Needed a emergency appointment. The receptionists booked me in very quickly. When I got there they were lovely and welcoming. But the vet was amazing. Wonderful with my dog and explained everything. Even my 16 year old son was impressed. I've used a few different vets in the past due to time and convenience... but I won't be doing that again.
Sep 4, 2025
Sep 4, 2025
Lovely team. Everyone is super helpful and kind. Your expertise is outstanding. Thank you!
Aug 22, 2025
They were amazing, the support I got was second to none. They were friendly ,caring and saved my dogs life I will never be able to thank them enough
Aug 20, 2025
Aug 18, 2025
Absolutely fantastic vets. Went above and beyond for or dog Teddy after he was attacked by another dog. Sadly he didn't make it. But we knew every effort was taken to make sure he was taken care of right to the end. They even sent us the most precious gift of his paw prints and some of his fur ❤️. We are Forever greatful for there help and support. Mr & Mrs Taylor
Aug 9, 2025
Excellent practice. The staff love the pets when they come in and are respecting and care of them is exceptional plus the prices are very reasonable to.
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Your vet in Ashford
Welcome to our practice in Ashford, Middlesex. Discover a wide range of services as well as truly exceptional patient and client care. When you visit, our friendly and experienced team will be happy to welcome you.
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Ultrasound and Echocardiology
Our in-house ultrasound machine allows us to advance our diagnostics for your pet, in the practice they know with the people that know them. Our vet, Sophie, is able to scan for some common heart diseases and is in the process of completing her certificate in advanced veterinary practice.
Read more about pet ultrasound at Medivet here.
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Nurse Clinics
We are very lucky to have a large team of experienced nurses, who have many skills available for use in nurse clinics with your pets. Speak to our team if you would like to see one of our nurses regarding your pet’s weight, nutrition or nails. Nurses will often see you for any post-op checks as well.
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Practice Accreditations
