Medivet Clerkenwell

This practice is simply great!!! Always find appointment when needed, very friendly, staff actually do care about our dog, receptionists and doctors are very professional, caring, friendly and provide fantastic services and care for our dog. I have been with few other vets before, so I can compare. This practice stands beyond all of them. Thank you so much. We really appreciate everything you have done for our dog.

This practice is simply great!!! Always find appointment when needed, very friendly, staff actually do care about our dog, receptionists and doctors are very professional, caring, friendly and provide fantastic services and care for our dog. I have been with few other vets before, so I can compare. This practice stands beyond all of them. Thank you so much. We really appreciate everything you have done for our dog.

Zeus has been under Medivet care since his birth! I am very please with Clerknewell Team! A massive bonus last visit was to have Lead Vet Mark Bossley. He is great and so attentive to details! He did once an ophthalmology visit to Zeus and I was so impressed on how many test did perform! I was pleased to have paid the money I did! Great Team!

Fantastic service every time. The team is always friendly, knowledgeable, and helpful. Everyone I’ve met has been lovely with my dog, and I really appreciate the care and attention they give.

Medivet Clerkenwell provided an exceptionally distressing and concerning experience that I feel compelled to share. My one-star rating is solely for the vet, as the overall environment was far below any acceptable standard for pet care. Upon arrival for our scheduled appointment, we were met with a significant delay, caused by a highly agitated young staff member struggling to open the door. Her demeanor was alarming; she aggressively stated she "did not normally work there," that they were "understaffed," and that she had been working elsewhere since 7 AM. Adding to the chaos, she was actively advising customers on the phone not to attend the practice due to understaffing. This outburst was not only unprofessional but also threatening, creating an immediate sense of unease. The atmosphere at Medivet Clerkenwell is neither nice nor safe for pets or their owners. The combination of disorganization and the threatening behavior of staff makes it impossible for us to consider returning. I would welcome the opportunity for the practice to discuss this matter further, as such an experience is simply unacceptable.

My dog has been a long Medivet patient since she was a puppy and I cannot recommend them highly enough. All the veterinarians are very kind, patient and thorough in explaining things. Especially Filipa and Mark who were very kind. I am grateful we have a trustworthy vets like Medivet across London.

Had to take my parents' dog in for an eye operation. From the reception staff to the nurses and vets, there was a warm welcome both for myself and the dog. The staff are able to build a rapport quickly. Special thanks to Mark, Karen and Phillipa for dealing with a challenging patient who was intent on escaping from his cone!

Fabulous service. Appointment started on time and the staff were incredibly friendly and took care of my mums cat excellently. Would highly recommend