Medivet Northgate

Hello, I would strongly advise everyone that has a pet to stay away from this practice, first and foremost the Ivana the veterinarian is a person that lacks compassion and any regards to animal wellbeing, she is only interested in the money and nothing else. Last time we were there with our little 7 month kitten with a clear as crystal bacterian infection giardiosis, she was more than happy to take £500 off us for tests that came back irrelevant and she only released antiparasitic treatment after I heavily insisted to be given it as I strongly believed the kitten had giardiosis, now I am not a vet, but anyone with a phone and an AI can pretty much narrow down to 97% accuracy a simple bacterian infection that was causing severe vomitting and diarrhea. Ivana butchered my kitten, she had her out full of blood and scared to bits whilst smiling and saying "she was not happy about taking blood" to which I am sure that was goes behind the curtain is just not gentle in any case. Not only this but also many more treatments we have undergone with both our cats were just abhorrent and we always felt used just for the money and never shown any compassion for our pets. Because of this we have recently cancelled everything with them and we strongly advise that everyone steers clear from this clinic. Moreover, the reception staff are absolutely clueless, they do not know anything and always look at you with a vacant look in their eyes, I am shocked to the level of absolutely disgraceful customer service and pet care. Ivana, if you ever read this review, I hope at one point in your life you are treated the same as you treated my pets and I hope karma gives you in life exactly what you deserve, you absolute horrible human being that you are. To finish off, basically on our last visit I had to diagnose my own pet, insist that I get the treatment she desperately needed and also paid £536 for a disgraceful service! After that we went to a non franchise vet practice and just to test them on their passion and knowledge we told them what the symptoms were and they did not even hesitate to recommend fenbendazole, treatment which does not harm the cats at all even if they have no parasites, also this practice recommends fenbendazole monthly for kittens as a preventative measure because it does not cause any harm. Please, please if you do not want your pet butchered by Ivana, steer well clear from this hellish practice. If I could give -5 stars I would!

Both G the vet and Sam the nurse go above and beyond to make you and your pet feel comfortable

Great vets, very helpful and caring.

Had to visit Northgate MediVet due to our dog injuring his dewclaw (again). It was really easy to get a next day appointment and they were brilliant with a nervous Jack Russell. All sorted very quickly… despite the cone of shame he’s back to his normal lovely self.

Friendly and quick service. Made my pet at ease.

Staff very friendly and helpful

Great practice staff very helpful and compassionate, my pooch is well looked after

Staff at vet is always friendly and helpful. They never rush and do proper treatment. I am very happy to be with Medivet.

Excellent service and friendly helpful caring staff. 10/10 all day long

Absolutely delighted with my this practice as the staff are always friendly and helpful either over the phone or in person.