Medivet Old Isleworth

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Ghost was so happy with his check up. Thank you for treating him so wonderfully … see you in 6 months!

The vet was very good with my cat and with me as a nervous owner!

The vet was absolutely outstanding incredibly helpful and kind as was the receptionist
Highly reccomended went above and beyond to help

Mixed feelings about this place. The vet I came in contact with himself is fine, he answered all questions and took care of my cat well. I called one day asking a general question to the receptionist (thinking she would check with the vet) instead she spent our call googling answers and humming when she didn't have an answer to a query. It was the weirdest phone call of my life... The surgery is old, outdated and needs a good cleaning.

Where do I even start - these people shouldn't be vets at all. Below are just some of the endless conditions these people said my dog had which all turned out to be nothing. All these issues came about within weeks of eachother. I was desperate for a 2nd opinion and visited the supervet from TV who was absolutely confused and ruled out every issue within 15minutes: A lump was growing - I paid for a biopsy, the results were "inconclusive" but these people said its more than likely cancer. I paid £4k to have the lump removed. The lump was tested and confirmed as non cancerous. It returned within a year, my new vet determined it was an infected ingrown hair and did the exact same operation for £200 and the lump has now never returned. Heart condition - my dog apparently had a heart condition so couldn't be put under anesthetic to remove the lump as he may not wake up from the operation. So to remove the lump, they suggested an injection that makes my dogs skin fall off to the flesh so the lump can be removed. They made me pay for a costly specialist Heart scan that turned out to be nothing wrong with his heart. My dog was limping for a few weeks - they told me my dog had double elbow dysplasia and needed both front paws operated on asap before it gets worse and my dog gets in severe pain. They use a 3rd party vet for these surgeries who then harassed me to try and book in their £5k operation. My 2nd opinion literally moved around my dogs paws for 30 seconds and determined my dog just sprained his paws running. My dog got better on his own after 2 weeks and these people wanted to operate on him for no reason and had this other company pressure sell me an operation that wasn't needed. In general when my dog had to visit this place, they'll say bring him 8am so he can be seen. But then dont actually see him until late afternoon - what is the point in having my pet locked in a cage all day for no reason. One time he was in the cage for so long he got burns on his belly which the vet said was likely due to the strong detergent they use to clean the bedding. All in all a woeful place and best avoid. With all the misdiagnosed nonsense - my pet insurance is sky high and my dogs medical history is just riddled with a heap of unnecessary conditions that prevent me from moving insurer as these non issues can now be considered as pre existing conditions if my dog just happens to get one of these countless misdiagnosed issues in old age.

I have been with medivet for a few years, this is the second time my cat Caesar has seen Dr. Bayo Soboyejo and he is without a doubt one of my favourite vets I've ever come across in the 8 years of having pets. He is so kind and gentle, great with Caesar, and explains things clearly.