Medivet West Byfleet

01932 345732

24 Old Woking Road, West Byfleet, KT14 6HP

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Disability Friendly, Free Client Parking, Main entrance at the front of the practice with a large private car park at the front of the practice

We offer the Medivet Healthcare Plan at this practice

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Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now

Our opening hours are subject to change.

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Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Wokingham

0118 979 0551

156 Barkham Road, Wokingham, RG41 2RP

Consult fee £149. No charge for assessment by phone.

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £63 £56.70
New puppy first appointment** Free Free
Annual vaccination booster £74 Included
Annual vaccination booster incl. Kennel Cough £103 Included
Vaccination puppy course 1st + 2nd £105 Included
Vaccination puppy course 1st + 2nd + 3rd*** £137 Included
Castration (procedure only fee) from £249 from £224.10
Spay (procedure only fee) from £317 from £285.30
Medivet Healthcare Plan - from £16.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets pet client.

***Based on clinical recommendation.

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Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £63 £56.70
New kitten first appointment** Free Free
Annual vaccination booster £72 Included
Vaccination kitten course 1st + 2nd £109 Included
Vaccination kitten course 1st + 2nd + 3rd*** £142 Included
Castration (procedure only fee) £106 £95.40
Spay (procedure only fee) £139 £125.10
Medivet Healthcare Plan - £14.50 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets pet client.

***Based on clinical recommendation.

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How to register with us

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1. Create an online account

This will give you access to our online services and make managing your pet's health simple and convenient.

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2. Enter your pet details

Share your pet's details to help us offer personalised care and ensure a smooth first visit.

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3. Book initial appointment

Select a convenient date and time for your pet's first appointment using our online booking system.

Need help registering?

Complete our registration form with all of your details and one of our friendly team members will contact you to discuss your registration and book your initial appointment.

Meet the team

Hannah Zheng

Partner and Veterinary Surgeon


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Hannah Zheng

Partner and Veterinary Surgeon

I qualified in 2015 from the University of Cambridge and have been part of Medivet since then. I’ve been a partner at my West Byfleet clinic since September 2017. I have a keen interest in veterinary dentistry and endocrinology. In my spare time I enjoy yoga and spending time with my husband and little boy. I also have a ginger cat named Keith, who we rescued 6 years ago.

Paula Ayuso

Veterinary Surgeon


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Paula Ayuso

Veterinary Surgeon

I love animals, going on hikes, reading, watching films/shows and gardening/plants. I am rather introverted but like making new friends as much as anyone.

Lily De La Cruz

Student Veterinary Nurse


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Lily De La Cruz

Student Veterinary Nurse

I joined Medivet in 2018 as a mobile Patient Care Assistant and started my permanent role at West Byfleet in 2019. I recently started college to become a Registered Veterinary Nurse. I have a keen Interest in emergency care. When I’m not working I love to travel, go for long walks, eat good food and spend time with my friends and family. I also have a very fluffy high maintenance cat called Scampi...who is the man of the house.

Daniella Stevens

Student Veterinary Nurse


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Daniella Stevens

Student Veterinary Nurse

I joined Medivet in February 2021; in November 2021 I joined the West Byfleet Team. I have been in practice's since I was 16 years of age, Studying and working to be able to become a registered nurse. I have 3 fur babies at home, Barry, Reggie and Ronnie, who keep me very busy when I'm not working.

Tahlia Balkwill

Student Veterinary Nurse


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Tahlia Balkwill

Student Veterinary Nurse

I joined the medivet family in 2021, as a student veterinary nurse. I have keen interest in surgeries. In my free time I enjoy travelling and spending time with my friends and family. I have a little Jack Russel called Juno at home.

Claire Montgomery

Veterinary Nurse


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Claire Montgomery

Veterinary Nurse

I graduated from Medivet Training College in 2017. I have a keen interest in behaviour and patient wellbeing. Outside of work I enjoy being outdoors, travelling, films and books. I have a Cat called D'Artagnan (deets) at home who I rescued as a stray.

Beckii Davies

Head Veterinary Nurse


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Zuzana Majercikova

Client Care Assistant


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Zuzana Majercikova

Client Care Assistant

I started at Medivet West Byfleet for work experience whilst at Merrist Wood College studying animal management at level three. After I was offered extra work that I completed during the summer. Shortly after college I decided to join the Medivet West Byfleet team as a client care assistant and am now settling into the role, whilst working alongside the best team and fulfilling my dreams of working with animals.

  • Your vet in West Byfleet

    Our caring team based in West Byfleet are dedicated to delivering exceptional care, offering you a full range of veterinary services and facilities. In addition to top quality patient care and equipment, we have specialised dental X-ray equipment on site. We look forward to welcoming you.

  • illustration of dog with xray in mouth

    Dentistry

    Our head veterinary surgeon, Hannah, has a keen interest in veterinary dentistry and has attended training courses to extend her knowledge. We've also invested in a dental x-ray machine and specific equipment to give your pet the dental care they deserve.

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more

Pet Advice You Can Trust

Reviews

4.5 /5
148 reviews
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Google
5.0/5
Oct 26, 2024
Google Medivet
The vet (Hannah) was so lovely, helpful and knowledgeable
Google
5.0/5
Aug 29, 2024
Google Medivet
Amazingly friendly staff that cared for my cat impeccably.
Google
1.0/5
Aug 21, 2024
Google Medivet
Unfortunately this practice is not the same as it was - it used to be so lovely. We’ve found things to be very disorganised over our last few contacts with them, and prices have increased significantly. I understand a business has to make money, but it now feels like their profits are more important than our pets’ welfare. The appointment we had this week didn’t even include a health check for my dog who has a known heart defect, despite them insisting we need 3 monthly scans and us paying for the plan that includes a health check every 6 months. Despite not including what I’ve actually paid for, they definitely made sure I paid for a unquoted nail clip which ended up costing £38. Awful, and such a shame.
Google
5.0/5
Aug 17, 2024
Google Medivet
Very easy to book an appointment for my kittie and seen within days by an experienced vet from the team at West Byfleet. Thank you Team Medivet
Google
1.0/5
Aug 10, 2024
Google Medivet
I took my dog for his annual vaccination, on my return home had seen the vet Hannah Zheng had not filled in my card ,phoned the vet and was told by the receptionist to return (which I did ) at the agreed time .when I got there I was told by the receptionist the vet was far too busy to now see me ,and she would deal with it in her own time ,so that meant another return visit...therefore I have now cancelled my monthly plan and have registered with voo in Pyrford...absolutely no apology from the vet only passed down to the receptionist who was very nice and apologetic...therefore I would not recommend this practice.
Google
1.0/5
Aug 9, 2024
Google Medivet
I went with my cat for a regular health check and he was diagnosed with a periodontal disease. The vet said he needs a dental procedure and the estimate is around 800 GBP (without aftercare) and maybe even more. Because the costs are high, I asked if they offer any instalment plans, and they said no. I am in a difficult situation right now as I have a broken ankle and have been unable to work for several months, so I messaged them to see if there are any possible cheaper alternatives. I got a message saying that the receptionist would forward the message to the vet and they would respond as soon as possible, so I waited. I sent the message on the 1st of July... after sending two follow-up messages, one expressing my disappointment with no response, it is the 9th of August and I still have not received a single e-mail! I understand that vets might be busy, but even an e-mail saying that or that there are no cheaper options would be enough. I have messaged different clinics in the area asking for a second advice regarding my cat's case and they all responded within a few hours! I am disappointed.
Google
1.0/5
Aug 7, 2024
Google Medivet
I called to get some advice on my dog and got passed to a senior nurse who was really rude and dismissive. Called Vo vets and they were much more helpful
Google
3.0/5
Aug 7, 2024
Google Medivet
Difficult to book at this practise. Inconsistent opening hours and generally just poor customer service.
Google
1.0/5
Jul 24, 2024
Google Medivet
Called asking for a price, was told £27 for two nail trims. Once I went and got them done, was told it was £42. Came a few months ago to get them trimmed ( this was £27) paying cash, I asked them to check my last receipt on the system showing it was also £27, and was told there was nothing on the system about me going a few months ago. Reception staff were lovely and very apologetic about the differences in price. Unfortunately this isn’t a vet I will be using again. Apparently there has been over complaints about wrong pricing
Google
1.0/5
Jul 18, 2024
Google Medivet
They muzzled our rescue dog without consulting us which has undone years of trust building and training. As a rescue adopted at 2 years old he had a few issues. We have been going to this practice for four years with no problems (used to run inside) but a change in personnel resulted in a change of attitude to our dog. We have decided to change vets.
Google
5.0/5
Jun 27, 2024
Google Medivet
Really happy with the service I always receive. The staff are delightful
Google
1.0/5
Jun 22, 2024
Google Medivet
Left the practice yesterday to never return as they were unable to do a simple blood test i requested in 5hrs i left my cat in their hands because they say he was aggressive. Never happened with other vets before in 13 years we have had our cat who is a scared cat. Had already a similar issue with West Byfleet Medivet before so game is over! No regrets!

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