Medivet 24 Hour Poole

I could not feel safer knowing that the staff at medivet look after my boy. They call me and they let me chat about him when he is in their care even if I'm off topic. He's been admitted 3 times and every time I call they get me in without any issues. I only moved to the area in October 2024. I have a dog who is register with a different vet and I'm going to move her to medivet as they truly are amazing. Thank you

After about a month of treatment, our beloved dog was sadly euthanised at this vet's yesterday. We were happy with the service we received throughout the month and the way our dog was treated by the many vets he saw. We were offered the option to euthanise much earlier than we did, and it was right for the vet to give us this choice. However, we choose to try every possible treatment we could before having our dog euthanised only when it was clear to he could not go on. Thank you to all the vets and staff for your expert treatment and kindness and consideration at a difficult time.

Would 100% recommend to every pets owner!!’

I’m writing this with a broken heart. My 3-year-old cat, Mochi, passed away after suffering from a bladder blockage — a condition that should have been treatable if only he had received proper care. We first took him to Medivet, where he was catheterised not once, but twice. After the second catheter, they sent him home again while he was still clearly unwell — no real recovery, no proper monitoring, no solid aftercare instructions. It felt like all they cared about was payment, not Mochi’s life. As his condition worsened, we rushed him to Vets Now. It was an emergency, and I was desperate to help him. But the consultation was free, and it felt like they didn’t even want to try. They barely examined him, didn’t attempt any form of treatment, and within minutes were already advising euthanasia — saying it was the “most cost-effective” option. I was grieving, scared, overwhelmed… and trusted that they knew best. So, in a sterile, rushed moment, my beautiful boy was put to sleep — not because there were no other options, but because no one wanted to fight for him. In total, I spent nearly £2000 for this. For failed procedures, careless advice, and a heartbreaking ending. Mochi was let down by both Medivet and Vets Now. He died not from the condition, but from how it was mishandled. He was so full of love, sweetness, and life. He trusted me to keep him safe. And I’ll carry the pain of that night forever. Please — if your pet is ever in crisis, don’t trust blindly. Ask questions. Get second opinions. And never assume these clinics will act in your pet’s best interest. Sometimes, they simply don’t.

Absolutely fantastic. I was a huge anxious mess over my dogs & i was really well looked after by all members of staff. My dog received excellent care & all of my panicky worried questions were answered with zero judgement. Thank you much for looking after my dogs and me so well.

Wonderful care and expertise for my dog who had gastrointestinal problems over the BH weekend. My vet (Natterjacks) uses “Vets Now” as their out of hours provider but I would only use this practice as they’ve been wonderful in the past and the same again today. Very reasonably priced too but most importantly the staff care and have expert knowledge.

great staff,just very expensive

Care for both my dogs excellent, staff very caring