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Details
Free practice car park, Free on street parking
Step-free access
Unused medications
Please bring back any unused medications for safe disposal. To find out why this is important, click here.
Opening Hours
Out of hours practice
Willows Veterinary Centre and Referral Service
Highlands Road, Shirley, B90 4NH
Consult fee from £161 inc VAT. Prices are subject to change.
Meet the team
Stephen Pegg
Lead Veterinary Surgeon
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Louise Coates
Veterinary Surgeon
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Charlotte Marshall
Veterinary Surgeon
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Shannon Kennedy
Veterinary Surgeon
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Karina Robinson
Veterinary Surgeon
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Julie Bowen
Veterinary Nurse
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Julie Harris
Head Veterinary Nurse
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Leanne Robinson
Deputy Head Veterinary Nurse
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Becky Stanier
Veterinary Nurse
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Carol Groutage
Veterinary Nurse
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Charlotte Perry
Veterinary Nurse
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Stephanie De Le Rue
Veterinary Care Assistant
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Ellie Reeve
Patient Care Assistant
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Marie Hinton
Patient Care Assistant
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Danielle Skelly
Client Care Assistant
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Tracy McArdle
Accounts Assistant
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Jen Lavery
Client Care Assistant
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Jenny Reeve
Client Care Assistant
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Hannah Fallon
Client Care Assistant
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Our Prices
| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £55.0 | £49.5 |
| New puppy first appointment** | Free | Free |
| Annual vaccination booster | £53.0 | Included |
| Annual vaccination booster incl. Kennel Cough | £90.0 | Included |
| Vaccination puppy course 1st + 2nd | £76.0 | Included |
| Vaccination puppy course 1st + 2nd + 3rd*** | £99.0 | Included |
| Castration (procedure only fee) | from £175 | from £157.5 |
| Spay (procedure only fee) | from £256 | from £230.4 |
| Medivet Healthcare Plan | from £12 | Save £353** a year |
*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £55.0 | £49.5 |
| New kitten first appointment** | Free | Free |
| Annual vaccination booster | £54.0 | Included |
| Vaccination kitten course 1st + 2nd | £74.0 | Included |
| Vaccination kitten course 1st + 2nd + 3rd*** | £96.0 | Included |
| Castration (procedure only fee) | £71.0 | £63.9 |
| Spay (procedure only fee) | £95.0 | £85.5 |
| Medivet Healthcare Plan | £12.00 | Save £181** a year |
*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;Featured Services
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Reviews
Sep 11, 2025
Lexi needed a health check so I could get another prescription for her heart tablets. Reception staff always friendly and helpful and the Vet was lovely, she took the time to talk to Lexi and reassure her, although Lexi was much happier once we left.
Sep 11, 2025
We have been using this vets for many years now and have always found them to be friendly and efficient
Sep 10, 2025
Vet reassured our pet continuous and worked to ensure he was at his happiest whilst visiting and having treatment.Thank you ☺️
Sep 9, 2025
The nurse was very helpful, gave me great advice and was very friendly. I think the cat plan is good value for money, but the prices of most vets services have risen far too much over the last few years for the average person to afford now.
Sep 9, 2025
Vet was professional and thorough. Reception staff very helpful. Waiting room seemed in need of redecoration and could have looked smarter and more welcoming.
Sep 6, 2025
I moved from medivets after years of being with them. To go to a vets nearer to my home, but ended up going back. Because I wasn’t happy with my dog going elsewhere and medivet feels like family.
Sep 5, 2025
Excellent service. The vet we saw was brilliant! He was very caring towards our dog and listened carefully to my concerns. He conducted a thorough examination and we went away feeling reassured that our dog was healthy.
Sep 5, 2025
New foreign vet, she is not suitable to be a vet if she cannot explain accurately and with compassion what is wrong with the animal. Asked for a second opinion from the lovely Charlotte and she was wonderful. I will not be accepting an appointment with this new vet, no bed side manner, no politeness and simply vile
Sep 4, 2025
Lovely service from receptionist they are really busy. And lovely vet Calum
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Your vet in Pype Hayes
We're pleased to welcome you to our well-equipped veterinary practice in Pype Hayes. Our friendly team strives to deliver exceptional care to enable your pet to live a long, happy and healthy life with your family. We offer state-of-the-art facilities and personalised care.
We look forward to welcoming you and your pet.
Practice Accreditations
