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Details
Free practice car park, Free on street parking
Step-free access
Unused medications
Please bring back any unused medications for safe disposal. To find out why this is important, click here.
Opening Hours
Out of hours practice
Willows Veterinary Centre and Referral Service
Highlands Road, Shirley, B90 4NH
Consult fee from £161 inc VAT. Prices are subject to change.
Meet the team
Stephen Pegg
Lead Veterinary Surgeon
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Louise Coates
Veterinary Surgeon
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Charlotte Marshall
Veterinary Surgeon
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Shannon Kennedy
Veterinary Surgeon
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Karina Robinson
Veterinary Surgeon
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Julie Bowen
Veterinary Nurse
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Julie Harris
Head Veterinary Nurse
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Leanne Robinson
Deputy Head Veterinary Nurse
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Becky Stanier
Veterinary Nurse
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Carol Groutage
Veterinary Nurse
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Charlotte Perry
Veterinary Nurse
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Stephanie De Le Rue
Veterinary Care Assistant
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Ellie Reeve
Patient Care Assistant
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Marie Hinton
Patient Care Assistant
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Danielle Skelly
Client Care Assistant
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Tracy McArdle
Accounts Assistant
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Jen Lavery
Client Care Assistant
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Jenny Reeve
Client Care Assistant
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Hannah Fallon
Client Care Assistant
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Our Prices
| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £55.0 | £49.5 |
| New puppy first appointment** | Free | Free |
| Annual vaccination booster | £53.0 | Included |
| Annual vaccination booster incl. Kennel Cough | £90.0 | Included |
| Vaccination puppy course 1st + 2nd | £76.0 | Included |
| Vaccination puppy course 1st + 2nd + 3rd*** | £99.0 | Included |
| Castration (procedure only fee) | from £175 | from £157.5 |
| Spay (procedure only fee) | from £256 | from £230.4 |
| Medivet Healthcare Plan | from £12 | Save £353** a year |
*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £55.0 | £49.5 |
| New kitten first appointment** | Free | Free |
| Annual vaccination booster | £54.0 | Included |
| Vaccination kitten course 1st + 2nd | £74.0 | Included |
| Vaccination kitten course 1st + 2nd + 3rd*** | £96.0 | Included |
| Castration (procedure only fee) | £71.0 | £63.9 |
| Spay (procedure only fee) | £95.0 | £85.5 |
| Medivet Healthcare Plan | £12.00 | Save £181** a year |
*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;Featured Services
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Reviews
Oct 7, 2025
Appointment was late but an apology was made to everyone the waiting room.
The vet was lovely, helpful and lovely to my cat.
The staff on reception appeared somewhat frazzled due to it being an extremely busy day and there being a fairly unpleasant and non-understanding gentleman in - they dealt with him well.
The vet was lovely, helpful and lovely to my cat.
The staff on reception appeared somewhat frazzled due to it being an extremely busy day and there being a fairly unpleasant and non-understanding gentleman in - they dealt with him well.
Oct 7, 2025
Oct 7, 2025
Emily (your Vet) was just superb!!! She is kindness personified, and appears to treat my dog how I would if I was a vet. Please thank her.
Oct 5, 2025
Took my dog for a booster needle on Saturday and they tried to charge me an extra £20, when my other dog had the EXACT SAME NEEDLE two months prior. When questioned they couldn’t explain themselves. Never had a problem at the vets until it went to Medivet! I’ve emailed to complain as the £20 is sitting on my account unpaid as I refused to pay it and I’ve had no response. Absolutely scammers!
Oct 2, 2025
Fantastic service as always. My only issue is a lack of parking; However, nothing can be done about this due to location.
Oct 2, 2025
I am very disappointed. I had my cat for sedation and shave. When I took my cat at home he was limping, has a big cut at one leg. No one informed me about this issue, no one advised me how to take care of the cat, nothing. I don’t want to come back there again, I will search new vet for my cat and move it, but I need some time to calm down after this, I cried all night and I couldn’t sleep. Never imagined this could happen. I will not recommend you to enyone for sure. Disappointed, the staff doesn’t care about the pets or about the aftercare
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Your vet in Pype Hayes
We're pleased to welcome you to our well-equipped veterinary practice in Pype Hayes. Our friendly team strives to deliver exceptional care to enable your pet to live a long, happy and healthy life with your family. We offer state-of-the-art facilities and personalised care.
We look forward to welcoming you and your pet.
Practice Accreditations
