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Details
Free practice car park, Free on street parking
Step-free access
Unused medications
Please bring back any unused medications for safe disposal. To find out why this is important, click here.
Opening Hours
Out of hours practice
Willows Veterinary Centre and Referral Service
Highlands Road, Shirley, B90 4NH
Consult fee from £161 inc VAT. Prices are subject to change.
Meet the team
Stephen Pegg
Lead Veterinary Surgeon
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Louise Coates
Veterinary Surgeon
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Charlotte Marshall
Veterinary Surgeon
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Shannon Kennedy
Veterinary Surgeon
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Karina Robinson
Veterinary Surgeon
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Julie Bowen
Veterinary Nurse
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Julie Harris
Head Veterinary Nurse
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Leanne Robinson
Deputy Head Veterinary Nurse
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Becky Stanier
Veterinary Nurse
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Carol Groutage
Veterinary Nurse
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Charlotte Perry
Veterinary Nurse
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Stephanie De Le Rue
Veterinary Care Assistant
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Ellie Reeve
Patient Care Assistant
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Marie Hinton
Patient Care Assistant
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Danielle Skelly
Client Care Assistant
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Tracy McArdle
Accounts Assistant
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Jen Lavery
Client Care Assistant
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Jenny Reeve
Client Care Assistant
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Hannah Fallon
Client Care Assistant
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Our Prices
| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £58.00 | £52.20 |
| New puppy first appointment** | Free | Free |
| Annual vaccination booster | £60.00 | Included |
| Annual vaccination booster incl. Kennel Cough | £102.00 | Included |
| Vaccination puppy course 1st + 2nd | £80.00 | Included |
| Vaccination puppy course 1st + 2nd + 3rd*** | £104.00 | Included |
| Castration (procedure only fee) | from £184 | from £165.6 |
| Spay (procedure only fee) | from £269 | from £242.1 |
| Medivet Healthcare Plan | from £14.50 | Save £280* a year |
*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £58.00 | £52.20 |
| New kitten first appointment** | Free | Free |
| Annual vaccination booster | £61.00 | Included |
| Vaccination kitten course 1st + 2nd | £78.00 | Included |
| Vaccination kitten course 1st + 2nd + 3rd*** | £101.00 | Included |
| Castration (procedure only fee) | £75.00 | £67.50 |
| Spay (procedure only fee) | £100.00 | £90.00 |
| Medivet Healthcare Plan | £14.50 | Save £280* a year |
*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One complimentary puppy or kitten consultation per pet, limited to two pets per client.
***Based on clinical recommendation.
;Featured Services
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Reviews
Apr 5, 2026
I have no issues with the service received, the staff are extremely friendly and helpful at all times. Appointments run slightly behind but that’s to be expected and I have no problem with waiting for my turn. Can’t fault the veterinary care at all. Very happy and would highly recommend the surgery.
Apr 4, 2026
I have used this vets over the years but I feel there were no bedside manner towards the pets 😞
Apr 3, 2026
The practice was better when it was independent and not part of medivet.
Apr 3, 2026
Apr 1, 2026
Apr 1, 2026
The practice nurse I saw was friendly and handled my nervous dog well. It was part of my vet plan to have a dental check and I was given several pieces of advice which I will endeavour to follow.
Apr 1, 2026
It was a free dental check as part of my vet plan. The practice nurse was polite, friendly and handled my nervous dog well. She offered several suggestions which I will endeavour to follow.
Mar 30, 2026
Have used this vets for years, they are very caring and do the right thing for your animal.
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Your vet in Pype Hayes
We're pleased to welcome you to our well-equipped veterinary practice in Pype Hayes. Our friendly team strives to deliver exceptional care to enable your pet to live a long, happy and healthy life with your family. We offer state-of-the-art facilities and personalised care.
We look forward to welcoming you and your pet.
Practice Accreditations
