Medivet Pype Hayes

Pype Hayes Veterinary Centre

4.8 /5
330 reviews

Unused medications

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Opening Hours

Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat  -  Open now

Our opening hours are subject to change.

Out of hours practice

Willows Veterinary Centre and Referral Service

0121 712 7071

Highlands Road, Shirley, B90 4NH

Consult fee from £161 inc VAT. Prices are subject to change.

Meet the team

Stephen Pegg

Lead Veterinary Surgeon

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Louise Coates

Veterinary Surgeon

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Charlotte Marshall

Veterinary Surgeon

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Shannon Kennedy

Veterinary Surgeon

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Karina Robinson

Veterinary Surgeon

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Julie Bowen

Veterinary Nurse

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Julie Harris

Head Veterinary Nurse

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Leanne Robinson

Deputy Head Veterinary Nurse

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Becky Stanier

Veterinary Nurse

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Carol Groutage

Veterinary Nurse

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Charlotte Perry

Veterinary Nurse

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Stephanie De Le Rue

Veterinary Care Assistant

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Ellie Reeve

Patient Care Assistant

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Marie Hinton

Patient Care Assistant

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Danielle Skelly

Client Care Assistant

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Tracy McArdle

Accounts Assistant

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Jen Lavery

Client Care Assistant

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Jenny Reeve

Client Care Assistant

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Hannah Fallon

Client Care Assistant

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Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £53 £47.70
New puppy first appointment** Free Free
Annual vaccination booster £51 Included
Annual vaccination booster incl. Kennel Cough £86 Included
Vaccination puppy course 1st + 2nd £76 Included
Vaccination puppy course 1st + 2nd + 3rd*** £99 Included
Castration (procedure only fee) from £167 from £150.30
Spay (procedure only fee) from £245 from £220.50
Medivet Healthcare Plan - from £12 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

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Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £53 £47.70
New kitten first appointment** Free Free
Annual vaccination booster £52 Included
Vaccination kitten course 1st + 2nd £74 Included
Vaccination kitten course 1st + 2nd + 3rd*** £96 Included
Castration (procedure only fee) £68 £61.20
Spay (procedure only fee) £91 £81.90
Medivet Healthcare Plan - £12 pm

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Featured Services

Vaccinations

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

View all services

Services we offer

Caring for all aspects of your pet’s oral health is easy with our excellent dental facilities.

An electrocardiogram (ECG) is a simple, non-invasive test used to detect certain defects in your pet’s heart.

Quick and efficient testing at our state-of-the-art in-house laboratories is just one aspect of the exceptional care we offer.

A pet ultrasound is a non-invasive imaging technique used to view your pet's internal organs and identify potential issues.

We use x-ray machines to quickly diagnose issues that might affect your pet.

Reviews

4.8 /5
330 reviews
Survey
5.0/5
Jul 23, 2025
Survey Medivet
When our pet Poppy had to visit to receive a rabies shot because the paperwork for an earlier one was not correct, I was informed our appointment to pick up and confirm overseas travel papers would be 2.45 pm . Monday 21st July 2025.
When we arrived at 2.35 pm, the practice was very busy, but we were told our appointment was 3pm. It was after 3pm when we were seen.
The credit card payment process was slow due to equipment problems. We were lucky that one of us was able to remove Poppy from the waiting room (because she gets stressed) and I could queue for completing the payment.
As a regular customer of this practice, I offered to pay by secure bank transfer via internet (On phone); but was told this was not possible. As most people do not use cash these days, it would be useful to have a bank transfer option if credit/debit card machine and system is malfunctioning. Alternatively arrangements could be made to send out an invoice or ask us to call in when equipment is functioning.
I appreciate this adds an expense in chasing up non-payers; but perhaps the practice can anticipate this type of problem and have a backup procedure for such situations.
Google
1.0/5
Jul 22, 2025
Google Medivet
Heartbroken 😭😭. Just had to say goodbye to our big dopey teddy bear of a dog at the emergency Willow vets in Solihull 😭😭💔. Pype Hayes vets are bloody disgusting!!!! Last 3 weeks we've been taking him there after him having a bland diet of boiled chicken for 5 days didn't sort his bad tummy (constant diarrhea with mucus) and not getting better. First week they gave antibiotics, (his temp was a bit high), they didn't work. 2nd week took him back..they gave omeprazole antacids and a stool sample bottle incase they didn't work. They didn't!... Took stool sample in last Wednesday (£229.15!! And not heard anything back as of this posting). 2 days later on the Friday morning at 10.30 am I rung them and said we need to book him for a scan as he's deteriorating badly, i was really worried. He was looking quite thin at this stage, drooling and panting, hackles all up along back indicating he was in pain and still having very bad diarrhea. I was really worried. Stool test wasn't back..I was told to take him in before 11 they said if I thought it was urgent. It wasn't possible as husband works 2 hours away and i don't drive so asked if he could be booked in for a scan (he's a very big dog and taxis don't like taking dogs full stop). They don't book for scans they said, but bring him in for a full health check on the evening and if needs be will direct to out of hours for a scan.. Friday evening appointment they checked heart and temp ( temp still a bit high again they said... but she said probably from being in the car and waiting room) and just gave painkillers and MORE ANTACIDS 😡. Next day..late Saturday night he was restless, didn't want to lie down. Drooling even more but eventually he went to sleep. Sunday morning he started vomiting bright yellow bile. Had to rush him to the emergency Willow vets in Solihull. He collapsed when we got him out of the car and again in the waiting room. They weighed him (he'd lost 4 kg's in 3 weeks) and temperature of 42!! Dehydrated and critical😭😭😡😡. They rushed him straight in for IV fluids and gave him a scan straight away. He'd got fluid round his heart!!!! They drained the fluid (700 ml), managed to drop temp slightly to 40 but heart rate high 😭. Said he was critical, would do CT scan for imaging see what's going on. Had to pay 3k out of the 6k minimum quote before leaving him there. Said to keep phone near as touch and go. But i had a bit of hope when i hadn't had a call by midnight...our brave boy a strong fighter. He was only 4...strong young boy .. Then the phone rings at 01.14. He's in bad way. Vomiting blood and bloody diarrhea and blood pressure dropping😭😭. Drove up there straight away...oh God, our poor boy 😭😭. Can see blood in his drainage bag, he's not responsive, and nurse said he could likely deteriorate and go into cardiac arrest at any time 😭. So we had to do the right thing...no way were we leaving our boy on his own for that to happen. We had to make the call 💔💔💔😭😭😭. Our sweet sweet dopey boy. Pype Hayes vets should be ashamed!!!!!😡😡😡😡. After being with them for 30 years and lining their pockets with thousands of pounds we will NEVER EVER EVER take another pet of ours there!!! They just don't care anymore. It's just about the money since Medivet took over.!! Our sweet boy shouldn't have gone this way 😭😭. If only they'd listened and just done all the tests needed. They didn't even take bloods! If you've got a poorly pet that needs a scan after 11am....good luck. Disgusting practice that has well & truly gone to the pits! AVOID AVOID AVOID!!!
Google
5.0/5
Jul 22, 2025
Google Medivet
Had to take our dog due to him injuring himself jumping up the garden gate. We got an appointment with no problem and the vet, Emily, was excellent. He is now recovering and following Emily's advice.
Google
1.0/5
Jul 21, 2025
Google Medivet
Survey
5.0/5
Jul 19, 2025
Survey Medivet
Service excellence
Survey
5.0/5
Jul 19, 2025
Survey Medivet
Wonderful service x
Google
5.0/5
Jul 18, 2025
Google Medivet
Google
5.0/5
Jul 18, 2025
Google Medivet
I have been with the veterinary practise for over 30 years when it was Kirby Cook &Co excellent service
Google
5.0/5
Jul 17, 2025
Google Medivet
Thank you for the kindness you showed for my cat Oreo. You checked her and looked her over really well as we were very worried about. At 10 years old this was her first experience of a vet and she was so well behaved. Thank you once again. Xx
Google
5.0/5
Jul 17, 2025
Google Medivet
Pype Hayes vets have always been brilliant with our dog. She's been with them four years and always fit her in whenever we need them. They even spotted and treated a fairly hard to diagnose illness in her impressively a few years ago. Their service is always efficient, compassionate and informative. Would recommend.

  • Your vet in Pype Hayes

    We're pleased to welcome you to our well-equipped veterinary practice in Pype Hayes. Our friendly team strives to deliver exceptional care to enable your pet to live a long, happy and healthy life with your family. We offer state-of-the-art facilities and personalised care.

    We look forward to welcoming you and your pet.

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