Medivet Thorpe Bay Shoebury Rd

Downes Veterinary Surgeons

4.6 /5
291 reviews

Unused medications

Please bring back any unused medications for safe disposal. To find out why this is important, click here.

Opening Hours

Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat  -  Open now

Our opening hours are subject to change.

Out of hours practice

Medivet 24 Hour Southend

01702 526666

281 Eastwoodbury Lane, Southend-on-Sea, SS2 6UH

Out of hours consult fee £149. No charge for assessment by phone.

Meet the team

Van Hua

Partner and Veterinary Surgeon

View bio

Van Hua

Partner and Veterinary Surgeon

I qualified as a Veterinary Surgeon 26 years ago and have been with Shoebury Road for 13 years. I have a special interest in surgery and exotics and as well as gaining a certificate in Small Animal Surgery, I have a masters in Aquaculture (fish).When I’m not working, I like spending quality time with my family and my work family. I like to keep fit by indoor cycling and I like the occasional tipple of red wine.

Andrew Teh

Veterinary Surgeon

View bio

Andrew Teh

Veterinary Surgeon

I qualified as a Veterinary surgeon 10 years ago and have been with Shoebury Road for 8 years. I have a special interest in medicine and ultrasound. As well as gaining a certificate in Imaging, I enjoy interacting with clients and meeting their animals. When I’m not working, I like having days out with my son. I also have three cats and two hedgehogs which help to keep my garden pest free!

Mihai Cretu

Veterinary Surgeon

View bio

Mihai Cretu

Veterinary Surgeon

I graduated from the University in Romania 2 years ago , and I moved to the UK where I joined Medivet Thorpe Bay Shoebury Road after a short spell in Chelmsford. I really enjoy General Practice. I prefer Medicine to Surgery. I enjoy investigating many different conditions. Back home I have two pets Otto and Ozzy.

Jade Ktorou

Veterinary Nurse

View bio

Jade Ktorou

Veterinary Nurse

I have been with Shoebury Road for 12 years and qualified for 7 years. Although I like all aspects of nursing, I have a keen interest in anaesthesia, theatre and nurse clinics. Outside of work, I enjoy going to the gym, holiday-ing and spending time with my family and friends including my sausage dog, Reggie.

Jodie Hilton

Deputy Head Veterinary Nurse

View bio

Jodie Hilton

Deputy Head Veterinary Nurse

I started been with Shoebury Road 18 years ago and qualified 15 years ago. I took on the role of Deputy Head Nurse three years ago. I have a special interest in diagnostic imaging but generally enjoy all aspects of my role including nurse clinics. When I’m not working, I enjoy spending time with my family and friends and my cat Marty, who I rescued as a stray from our hospital. I also enjoy gaming, motorbike racing and building Lego, which is very therapeutic after a long day of helping poorly animals.

Libby Sampford

Patient Care Assistant

View bio

Raeanne Parker

Head Veterinary Nurse

View bio

Raeanne Parker

Head Veterinary Nurse

I have been with Medivet for 10 years and I qualified 5 years ago. I progressed to being the Head Nurse for Shoebury Road two years ago. I really enjoy all things cats, including cat clinics, phlebotomy, blood pressure checks, dental scale and polishing and also handling sassy cats - scruff free of course! I have gained a certificate in Advanced Feline Nursing. I’m a sucker for a Ragdoll! Outside of work, I am part of a netball team and enjoy playing in defence. At home, I have three cats Jake, Jax and Lenny - I am definitely a self confessed crazy cat lady!

Laura

Veterinary Nurse

View bio

Laura

Veterinary Nurse

I have been a qualified Veterinary Nurse since 2003 and I have worked at a referral hospital previously, before joining Shoebury Road in 2022. My favorite part of my job is nursing emergency and critical care cases as well as having a special interest in medicine. At home, I have a 9 year old Lurcher named Chad who I rescued from the Dogs Trust, he is a regular lunch stealer and is very spoilt. I enjoy going to the gym, walking and traveling as well as spending time with my family and friends and fulfilling my Mum duties.

Sammy

Veterinary Nurse

View bio

Sammy

Veterinary Nurse

I started my veterinary career within Medivet as a CCA in 2016, I then progressed to a Veterinary Nurse, qualifying and joining Shoebury Road in 2024. My favorite parts of my job is looking after hospitalised patients and making sure they are recovering well from their surgery. I also enjoy nurse clinics and managing our social media pages. When I’m not working, I enjoy going on city breaks, hiking, napping and spending time with my family, friends and my rescue dog, Gizzy.

Steve

Student Veterinary Nurse

View bio

Steve

Student Veterinary Nurse

I have been with Medivet for 5 years, I am nearing the end of my training and I am soon to be qualified. I have 20 years experience in exotic animals and have kept crocodiles, racoons, giant snakes, parrots and meerkats. I am particularly interested in exotic nursing such as tortoises and lizards. As well as exotic nursing, I enjoy theatre and nurse clinics. In my spare time I enjoy spending quality time with my young family including two children and our two cats and a fox-red Labrador.

Ben

Student Veterinary Nurse

View bio

Ben

Student Veterinary Nurse

I have been with Medivet for 5 years, and coming to the end of my training and soon to become a Registered Veterinary Nurse. I have a keen interest in physiology and love meeting new patients, especially big dogs ! At home, I enjoy going to the gym and working on my car.

Marian Wither

Practice Manager

View bio

Marian Wither

Practice Manager

I began my career 24 years ago as a CCA and have recently progressed to become the Practice Manager of Shoebury Road and The Broadway and London Road practices. I love taking on a new challenge and being able to improve the day to day running of our practices. Outside of work, I am a Foster carer for the local council. I have owned fish, cats and chickens and I enjoy going to the theatre and bird watching.

Amanda Tucker

Client Care Assistant

View bio

Amanda Tucker

Client Care Assistant

I have been a Client Care Assistant with Shoebury Road for 10 years. I love being able to help our lovely clients and enjoy being able to build a rapport with them and their pets, old and new ! I love my brilliant team (her own words !) which definitely makes the job a lot easier. When I’m not working, I go to the gym as well as spending time with my family including my little granddaughter.

Karen

Client Care Assistant

View bio

Karen

Client Care Assistant

I have been with Medivet for 6 years, and have been with Shoebury Road for 1 and a half years. The best part of my job is meeting all of the animals, especially puppies and meeting lots of different people. Also, being part of a great team helping the pets and their owners. At home, I love spending time with my 13 year old Staffie, Treacle, socialising with friends and family, walking, travelling shopping and eating !

Nicky

Client Care Assistant

View bio

Nicky

Client Care Assistant

Before joining Shoebury Road, I have worked in the healthcare and education sectors as well as clipping wings at a farm. I became a CCA at Shoebury Road in 2024. I thoroughly enjoy meeting the animals and their owners and being able to help with their queries. At home, I have a 6 month old Siberian kitten named Mikey and a 2 and a half year old rat and when not working, I love riding my motorcycle!

Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £59.0 £53.1
New puppy first appointment** Free Free
Annual vaccination booster £68.0 Included
Annual vaccination booster incl. Kennel Cough £108.0 Included
Vaccination puppy course 1st + 2nd £78.0 Included
Vaccination puppy course 1st + 2nd + 3rd*** £101.0 Included
Castration (procedure only fee) from £225 from £202.5
Spay (procedure only fee) from £288 from £259.2
Medivet Healthcare Plan from £16 Save £353** a year

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £59.0 £53.1
New kitten first appointment** Free Free
Annual vaccination booster £76.0 Included
Vaccination kitten course 1st + 2nd £84.0 Included
Vaccination kitten course 1st + 2nd + 3rd*** £109.0 Included
Castration (procedure only fee) £91.0 £81.9
Spay (procedure only fee) £119.0 £107.1
Medivet Healthcare Plan from £14.5 Save £181** a year

*Our clients save an average of £225 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Featured Services

Vaccinations

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

View all services

Services we offer

With our 15-minute consultations, you have enough time to ask our expert vets any - and every - question you might have regarding your pet’s health and lifestyle.

Caring for all aspects of your pet’s oral health is easy with our excellent dental facilities.

Receive expert advice from our experienced nurses on keeping your pet healthy and happy.

We know that sometimes it just isn’t possible for you or your pet to travel into one of our practices to receive care. At times like this, our capable and compassionate veterinary teams often offer at home visits.

Quick and efficient testing at our state-of-the-art in-house laboratories is just one aspect of the exceptional care we offer.

Your local Medivet practice will be able to issue an Animal Health Certificate for EU travel.

A pet ultrasound is a non-invasive imaging technique used to view your pet's internal organs and identify potential issues.

Vet Blood Supplies is part of the Medivet community, and together we work to save the lives of dogs across the country.

We use x-ray machines to quickly diagnose issues that might affect your pet.

Reviews

4.6 /5
291 reviews
Google
5.0/5
Oct 19, 2025
Google Medivet
Great care given by vet (Andrew ) my dog went to the vets for his six month health care check and his yearly booster very thorough with examination I’ve no problems with this vets the staff on front desk are very friendly and all the vets are caring and you can always get an appointment. Fantastic service all round .
Survey
5.0/5
Oct 19, 2025
Survey Medivet
Great vets knowledgeable and very caring my dog if we are waiting in the reception area cry’s as he can’t wait to get in there , the reception staff are always friendly and I’ve never had a problem getting an appointment . Would certainly recommend one of the best in Southend .
Survey
1.0/5
Oct 18, 2025
Survey Medivet
I think you have a poor service when it comes to phoning your clients back to discuss test results.
This isn’t the first time I’ve had to chase you for my pets results. It’s very frustrating and unprofessional.
Survey
5.0/5
Oct 16, 2025
Survey Medivet
Happy to bring my pets to Downes and Partners I have trust in the vets and nurses there, receptionists are very good
Google
5.0/5
Oct 15, 2025
Google Medivet
I've been bringing my dogs to this vet practice for 11 years - van is amazing so are marianne and Amanda - would always recommend!
Survey
5.0/5
Oct 15, 2025
Survey Medivet
I've been taking my two dogs to this practice for almost 11 years now - everyone has always been kind and welcoming. Amanda and Marianne on reception are amazing and I know Van will always help me make the best decisions my dogs. Thanks to everyone who works there.
Survey
3.0/5
Oct 15, 2025
Survey Medivet
Happy with the service , appointment, vets etc but feel the practice is charging too much , it’s not an affordable service for most people ! Would like to see a more affordable practice.
Survey
5.0/5
Oct 15, 2025
Survey Medivet
We have used vets 20+years lovely friendly staff and vet all lovely and caring
Survey
5.0/5
Oct 15, 2025
Survey Medivet
As always the service I get from your practice is excellent, thank you
Survey
1.0/5
Oct 15, 2025
Survey Medivet
Total humiliation staff aggressively confronting me in front of other Clients regarding an outstanding bill, I knew nothing about. Raising voices refusing to see my pet until account was settled even though he was in clean pain and distress. I didn’t not have the money to recover the full bill and pay for the treatment on the day, where I was told clearing the bill to the practice was more important than dealing with my pet on this visit. This is an absolute disgrace to a vet profession where money comes before the love and care for animals. I will be taking my pet to another practice moving forward front desk staff acting like bouncers/debt collectors. Humiliating members of the public

  • Your vet in Thorpe Bay

    We're a team of friendly and caring veterinary professionals who treat our patients like family members. We provide a full range of services and facilities, as well as a sympathetic and compassionate approach. We look forward to helping your pet lead a long, happy and healthy life.

  • Our Vets Recognised for Helping Pet Owners with the Final Goodbye

    Veterinary teams at Medivet including Thorpe Bay Shoebury Rd have undergone special training to help them support pet owners through the difficult process of saying goodbye to a cherished companion and have been awarded Platinum accredited status.

    Read more

     

  • Our Exotic Pet Service

    Van, our vet and branch partner, has a keen interest in exotics. We see all small 'exotic' pets, including rabbits, reptiles and birds. Van is also a fish specialist and can offer aquatic veterinary expertise.

    Enquire now

We offer Healthcare Plans

Our clients save an average of £225 every year with the Medivet Healthcare Plan.

Learn more
Register or book Call