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Medivet Acton

Acton Lane Veterinary Surgery

4.3 /5
333 reviews

Details

Cats
Dogs

Free practice car park, Free street parking (with time restrictions)

Step-free access

Unused medications

Please bring back any unused medications for safe disposal. To find out why this is important, click here.

Opening Hours

Mon  -  Open now
Tue  -  Open now
Wed  -  Open now
Thu  -  Open now
Fri  -  Open now
Sat *  -  Open now

Our Saturday hours are subject to change. Please call us and a member of our team can help you book an appointment for you and your pet at your nearest open practice.

Our opening hours are subject to change.

Nearest 24 Hour Emergency Practice

Medivet 24 Hour Richmond

020 8878 6080

171 Lower Richmond Road, Mortlake, Richmond, SW14 7HX

Out of hours consult fee £130. No charge for assessment by phone.

Meet the team

Vesi Trufcheva

Veterinary Surgeon

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Vesi Trufcheva

Veterinary Surgeon

I qualified as veterinary surgeon in 2006 from Trakia University, Bulgaria and I have been fortunate to work in EU and UK veterinary practices, which gave me broad experience of different professional and cultural approaches to veterinary policies and care. I have been working as a small animal vet in the UK since 2010. I have completed a rotational internship at a Referral Hospital and I have worked in independent and corporate practices, for the last 5 years as a senior vet at Medivet Acton. I have a particular interest in surgery and feline medicine. As a strong believer in the importance of team and personal development, I qualified as a clinical coach to support nursing training process, I have also mentored EMS students and supported junior vets with on-the-job training. As part of my ongoing personal development, I have been involved in clinical research and have presented an abstract at the ECVS annual scientific meeting. In 2023 I have been elected as BVA Council regional representative for London.

Melody Sellers

Student Veterinary Nurse

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Melody Sellers

Student Veterinary Nurse

Melody joined the Acton team in July 2022 as a patient care assistant and has now progressed to training as a Student Veterinary Nurse. She loves all things animal related and has a particular interest in lab work and general patient care. She has no pets at home currently but would love to have a dog and cat so they can be best friends!

Reena Jeffrey

Veterinary Nurse

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Reena Jeffrey

Veterinary Nurse

Reena first joined Medivet Acton all the way back in 1995 and went on to become Head Nurse from 2001 to 2006. After starting a beautiful family, Reena continued to support us by covering shifts whenever she could – a true team player through and through! In 2021, we were thrilled to welcome Reena back on a part-time basis. With experience in both exotic and small animal clinics, she brings a wealth of knowledge, care, and calm to every case. At home, Reena is kept company by her two beloved cats, Cherry and Romeo – and they’re just as lucky to have her as we are.

Morgan Rook

Veterinary Nurse

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Morgan Rook

Veterinary Nurse

Morgan started with us in 2021 as a patient care assistant and is looking forward to qualifying as nurse at the end of this year. Prior, Morgan graduated at Aberystwyth University in 2014 in equine science. Morgan enjoys running our lab at the hospital, as much as looking after our critical care patients. Morgan spends free time hacking his pony Callie over Esher Common and spending time with his cat Luke.

Adam Rivlin

Veterinary Care Assistant

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Our Prices

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £66.00 £59.40
New puppy first appointment** Free Free
Annual vaccination booster £83.00 Included
Annual vaccination booster incl. Kennel Cough £112.00 Included
Vaccination puppy course 1st + 2nd £88.00 Included
Vaccination puppy course 1st + 2nd + 3rd*** £114.00 Included
Castration (procedure only fee) from £317 from £285.3
Spay (procedure only fee) from £382 from £343.8
Medivet Healthcare Plan from £17.50 Save £280* a year

*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Standard Healthcare Plan*
Standard vet appointment (regular opening hours) £66.00 £59.40
New kitten first appointment** Free Free
Annual vaccination booster £76.00 Included
Vaccination kitten course 1st + 2nd £91.00 Included
Vaccination kitten course 1st + 2nd + 3rd*** £118.00 Included
Castration (procedure only fee) £112.00 £100.80
Spay (procedure only fee) £141.00 £126.90
Medivet Healthcare Plan £15.50 Save £280* a year

*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.

**One complimentary puppy or kitten consultation per pet, limited to two pets per client.

***Based on clinical recommendation.

;

Featured Services

Vaccinations

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

Vaccinations

Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.

Parasite Care

Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.

Pet Neutering

Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.

Microchipping

Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.

View all services

Services we offer

Caring for all aspects of your pet’s oral health is easy with our excellent dental facilities.

Quick and efficient testing at our state-of-the-art in-house laboratories is just one aspect of the exceptional care we offer.

A pet ultrasound is a non-invasive imaging technique used to view your pet's internal organs and identify potential issues.

We use x-ray machines to quickly diagnose issues that might affect your pet.

Reviews

4.3 /5
333 reviews
Survey
5.0/5
May 20, 2026
Survey Medivet
Fees are expensive could be a lot cheaper for pensioners.
Google
5.0/5
May 18, 2026
Google Medivet
Really well looked after thank you
Survey
5.0/5
May 12, 2026
Survey Medivet
Felt looked after with my pets care and wellbeing
Google
5.0/5
May 12, 2026
Google Medivet
Once again my dog Albert had great treatment from Medivet in Acton. He goes regularly for his arthritis injection and loves going. He always receives a lot of attention and kindness from everyone.
Survey
2.0/5
May 12, 2026
Survey Medivet
Improvements needed:
1. cleanliness of vet's tables in consulting rooms
2. more spacious consulting rooms
3. more spacious waiting area
4. better decor in waiting area
5. generally the practice looks run down.
6. we should have online access to our pet's health record
7. you should offer a discount for second pets on the payment plan
8. you should offera pet grooming service.
Google
1.0/5
May 9, 2026
Google Medivet
We had the worst experience at this clinic and would not recommend it to anyone. Firstly, there appears to be very poor communication between the vets. We visited several times within a short period and saw a different vet on each occasion. Every time, we were asked the same questions and often given conflicting information compared with the previous consultation. It felt completely disorganised and lacking in continuity of care. We then had a terrible experience with one of the receptionists, who was extremely rude when we requested to see a different vet. At one point, she told us: “If you want to see another vet, then go somewhere else.” We are also paying for the Medivet+ plan, which turned out to be a complete waste of money. When we said we would follow her suggestion and move to another clinic, therefore cancelling the plan, the first thing she said was: “I’m going to charge the remaining balance of the plan anyway.” Rather than trying to de-escalate the situation or help resolve our concerns, her focus seemed entirely on money. She also repeatedly threatened us by saying: “I will sack you, I will sack you”, which we understood to mean removing our pet from the system. To make matters worse, she refused to give us her name. We submitted an official complaint through their own process, but it appears they do not know how to handle complaints properly. Overall, this has been an incredibly stressful and upsetting experience, especially when trying to care for a pet that requires medical attention.
Survey
5.0/5
May 3, 2026
Survey Medivet
We have been with this vets for many years and they have looked after our pets plus given us practical advice too.
Survey
5.0/5
May 1, 2026
Survey Medivet
Vessie is amazing and always seems to go the extra mile. Amazing vet!
Google
5.0/5
May 1, 2026
Google Medivet
Superb service! Valentina was amazing!
Survey
5.0/5
Apr 29, 2026
Survey Medivet
Very friendly and very helpful.

  • Your vet in Acton

    We're a kind and caring team based in Greater London who are dedicated to delivering exceptional client and patient care. We offer a full range of veterinary services and facilities, including nurse clinics and dental procedures. We look forward to welcoming you and your pet to our practice.

We offer Healthcare Plans

Our clients save up to £280 each year with the Medivet Healthcare Plan.

Learn more

Practice Accreditations

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