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Details
Free practice car park, Free on street parking
Wheelchair access (ramp)
Unused medications
Please bring back any unused medications for safe disposal. To find out why this is important, click here.
Opening Hours
Out of hours practice
Meet the team
Hanneke Kruger
Partner
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Conny Poynter
Veterinary Surgeon
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Canberk Bacaksiz
Veterinary Surgeon
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Kaitlyn Hinde
Registered Vet Nurse
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Marie Burr
Client Care Assistant
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Janet Crowe
Head Receptionist
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Our Prices
| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £62.00 | £55.80 |
| First appointment FREE** | Free | Free |
| Annual vaccination booster | £80.00 | Included |
| Annual vaccination booster incl. Kennel Cough | £121.00 | Included |
| Vaccination puppy course 1st + 2nd | £103.00 | Included |
| Vaccination puppy course 1st + 2nd + 3rd*** | £133.00 | Included |
| Castration (procedure only fee) | from £250 | from £225.00 |
| Spay (procedure only fee) | from £320 | from £288.00 |
| Medivet Healthcare Plan | from £17.50 | Save £280* a year |
*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One first free consult per newly registered pet, available to use for any pet species or age, up to 2 pets per client.
***Based on clinical recommendation.
;| Standard | Healthcare Plan* | |
|---|---|---|
| Standard vet appointment (regular opening hours) | £62.00 | £55.80 |
| First appointment FREE** | Free | Free |
| Annual vaccination booster | £83.00 | Included |
| Vaccination kitten course 1st + 2nd | £114.00 | Included |
| Vaccination kitten course 1st + 2nd + 3rd*** | £149.00 | Included |
| Castration (procedure only fee) | £91.00 | £81.90 |
| Spay (procedure only fee) | £129.00 | £116.10 |
| Medivet Healthcare Plan | £15.50 | Save £280* a year |
*Our clients save up to £280 every year on the Medivet Healthcare Plan. Plus get a minimum of 10% discounts on all medical care.
**One first free consult per newly registered pet, available to use for any pet species or age, up to 2 pets per client.
***Based on clinical recommendation.
;Featured Services
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Vaccinations
Protect your pet from a number of serious illnesses by making sure their vaccinations are all up to date.
Parasite Care
Keep your pet - and house - free from parasites with regular flea, tick and worming treatments.
Pet Neutering
Neutering is a medical procedure that prevents pets from being able to reproduce, and comes with a host of other health benefits.
Microchipping
Microchipping is an easy and pain-free way of keeping track of your precious pets should they wander or get lost.
Reviews
Jul 20, 2026
The staff were so understanding of our dog. She is a two year old ex street dog from Romania and is so nervous around people. The vets came out to see her and checked her over in the car park. I couldn’t have asked for a calmer experience, it was amazing and we are so grateful.
Jul 20, 2026
Everything fine except the price even for a check up or tablets its expensive. If you need something more major teeth out or more you're talking hundreds of pounds just dont get it why it's do expensive I feel they know you would do anything for your pet so thats why the prices are high. I guess thats the sane for all vets though just a shame.
Jul 19, 2026
Henneke was brilliant with my very nervous young Spaniel. So caring and gently managed his needs. Managed to examine and swab his very painful and infected ear with the help of her lovely vetenary nurse, without the need for any sedation.
Jul 17, 2026
The care provided by the vet was very good. I always find appointments start late and most frustratingly it takes a long time to settle up and go. I don’t know what happens at reception but they seem to have to type for about 15 minutes before you can leave. It seems really inefficient and it’s not ideal when you have an anxious animal that just wants to get out of there!
I had to walk out and pay over the phone the next day as I had to collect my child because I couldn’t wait any longer.
I had to walk out and pay over the phone the next day as I had to collect my child because I couldn’t wait any longer.
Jul 14, 2026
I have been with your practice a few years, and you have always looked after my pets well, so kind even when i had to have them put to asleep very compassionate, i felt you truely cared
Jul 13, 2026
We've used this vet for the last 50 years! All the staff are wonderful and so caring! We've laughed and cried with them all! Hanneke is the best vet ever! She shows so much care and affection for our babies, especially this April when, her colleagues in the emergency vet, had to operate on our special boy Leo. Sadly we lost him at the age of two and a half, but the care and love shown by Hanneke and her colleagues really helped us cope.
Jul 11, 2026
The staff were very welcoming and the vet was amazing with my cats. One is very fried the other is semi feral. I was very impressed with the time the vet had and he listened to the cats history, ask questions and was very kind and gentle.
Jul 8, 2026
Jul 7, 2026
The Male Vet was lovely and he is A new Vet too this practice .
I do find it hard to get an appointment at times .
I Recently lost my boy dog .
Phoned up to cancel his medvet mth payment.
The receptionist couldnt even say l am so sorry your boy had been put to sleep. Ive known the receptionist for years .
After 13 years of being loyal to the practice .
But the new vet was lovely and said he was sorry for my loss .
And he had only met him once .
I do find it hard to get an appointment at times .
I Recently lost my boy dog .
Phoned up to cancel his medvet mth payment.
The receptionist couldnt even say l am so sorry your boy had been put to sleep. Ive known the receptionist for years .
After 13 years of being loyal to the practice .
But the new vet was lovely and said he was sorry for my loss .
And he had only met him once .
Jul 7, 2026
Always friendly always helpful, really care for animals and owners. Looked after me and my two cats for many years and were all kindness and understanding when each cat had to depart (age 15 and nearly 20 respectively). They understand the animals and their individuality and needs, and the diagnostic skills and insight are perfect. The clinic staff are also always understanding and supportive. A lovely place.
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Your vet in Catton
Managed by partner and veterinary surgeon Hanneke Kruger, our team of experienced and compassionate vets, nurses and receptionists in Norwich will provide your beloved companion with the highest standard of care. We're proud to offer you and your pet an excellent range of services and facilities.
We offer Healthcare Plans
Our clients save up to £280 each year with the Medivet Healthcare Plan.
Learn more